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companies (collectively “we”, “our” and “us”) collect and process your
information and personal data (your “User Data”).
Please read this Policy carefully.
By signing up to and accessing a ESAAL subscription, visiting our website, www.esaal.me, or any of our portals (the “Sites”), registering to or using our digital platform, ESAAL, (our “Service”), you are accepting and consenting to us collecting, storing and processing your User Data in accordance with the terms of this Policy.
If you do not agree with this Policy, you must not register to access or use our Service.
We may amend, alter, add to or delete any part of this Policy at any time without notice to you. You must regularly check this Policy to ensure that you are aware of the latest terms, which will apply to you.
1. How we collect your User Data
1.1. You may provide your User Data to us. This could be by entering your
email address, completing a paper or digital form on our Sites, registering
to use the Service, subscribing to any of our services, entering a
competition or a prize draw or contacting us by phone, messenger, SMS,
email or otherwise. Your User Data may include, but is not limited to, your
name, age, photo or photo identification, passport/ID number, address,
telephone number, email address, credit card information and billing
1.2. When you use our Service, we may automatically collect information about you. This may include, but is not limited to:
1.2.1. personal and technical information and data (such as your Internet Protocol (IP) address, your login details, browser type and version, your operating system type and version, your device type and network, your device logs, records, functionalities and stored content);
1.2.2. information about your visit to our Sites or from your personal profile by following us on our social accounts or your use of our Service (such as the length of your visit and searches and selections you have made);
1.2.3. information about your viewing habits and preferences from your use of our Service.
1.3. We may also receive your User Data from third parties, such as payment and delivery services and analytics providers or acquired third party businesses, services or databases. However, any third party site that you may connect to from our Service is not covered by this Policy, and your use of that site will be governed by that third party’s policies.
2. How we use your User Data
2.1. We may use your User Data as follows:
2.1.1. to fulfill our obligations to you, to provide you with our Service and to notify you of changes to our Service;
2.1.2. to monitor and improve our business, products and services;
2.1.3. for market research, statistical and survey purposes, research, testing, and troubleshooting;
2.1.4. to enable us to comply with any legal or regulatory requirements;
2.1.5. to keep our services safe and secure, to protect or enforce our rights or the rights of any third party in the detection and prevention of fraud and other offences and to work with government and judicial authorities for security and enforcement purposes;
2.1.6. to send you direct marketing (this may include communications by telephone, SMS, email, via the Service or otherwise) about our products and services, events and special offers, special promotional offers or initiatives such as a loyalty program;
2.1.7. to provide you with personalized services, such as providing you with viewing recommendations and tailored advertising (this means that we have your agreement to store information about you on the devices you use, for example to make some of the adverts you see more relevant to you); and/or
2.2. We may disclose your User Data to third parties:
2.2.1. so that those third parties may send you periodic communications
about features, products and services, events and special offers on our
2.2.2. if we plan to or do sell or buy any business or assets, in which case we may disclose your User Data to the prospective buyer or seller of such business or assets;
2.2.3. if all or substantially all of our assets are acquired by a third party, in which case User Data held by us about you will be one of the transferred assets;
2.3. We may disclose your User Data to any of our affiliates, which means our subsidiaries, our holding companies and their subsidiaries, wherever in the world they may be located and for any reason.
"Cookies" are small text files that store basic information that help us to
provide you with a better experience of our Service.
4. Protecting your User Data
4.1. The transmission of data via the internet or telecommunication
networks is not completely secure. We will do our best to protect your User
Data and use industry standard procedures and security features to try to
prevent unauthorized access to that User Data. However, we cannot guarantee
the security of your User Data and any transmission of User Data from you
to us is at your risk.
4.2. If you wish not to receive communications about features, products and services, events and special offers please send an email from your registered email account to firstname.lastname@example.org.
5.1. If there is conflict between the English and Arabic language versions
of this Policy, the Arabic version will prevail.
5.2. If any court or regulator decides that any provision of this Policy is invalid or otherwise unenforceable, such provisions shall be severed and deleted from this Policy and the remainder of these terms shall continue to have full force and effect.
5.3. We may assign or otherwise transfer any or all of our rights and obligations under this Policy to any third party.
5.4. This Policy is governed by the laws of the Arab Republic of Egypt. Any dispute will be referred to the exclusive jurisdiction of the courts of Egypt.