Terms And Conditions

Please read the following terms and conditions of use carefully before using the ESSAL site, all users of this site agree that access and use of this site is subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not use this site.

Using the ESSAL site, you agree to be bound by the terms of use listed below. If you do not wish to comply with these terms, you should not use the site, we may change the Terms of use and the Privacy Notice from time to time, so you should regularly check these Terms. Your use of the ESSAL site constitutes acceptance of the terms at that time.

We may change the Terms and conditions of Privacy Policy from time to time. You should periodically review these terms and conditions and the Privacy Policy. We do not need to contact you directly or inform you of any changes to the Terms and conditions and Privacy Policy. Terms of use and Privacy Policy as described above.

ESSAL.ME platform is a communication platform among experts in the fields Different and used to answer user inquiries in the industry The expert through written talks and audio-visual talks

ESSAL has two types of services: Texting conversations and AUDIO AND VIDEO CONFERENCING

As part of our commitment, we welcome all your feedback through our contact form for any of the policies and conditions below.

1.Subscription :

The ESSAL Platform has two types of services:-

1.1 Texting conversation Service

You can subscribe to the Texting Conversation Service with a question, you will first need to create an online account. To do this, you must go to www.esaal.me as part of the registration process, you must provide the mobile phone number, which must be personal and functional,

If you provide your mobile number, we will check your subscription by sending you a text message with a verification code. You will need to enter this code while creating your account to complete the process.

The registration process includes subscribing to our Services, the subscription cost is provided in the table below

To unsubscribe, you must text the system selected for your mobile operator according to the table below.

For further inquiries or complaints about the service, please contact us by email support@esaal.me

When you participate in the texting conversations Service, you will have an unlimited number of questions in different fields. If you do not have enough credit, a portion of the subscription value will be collected from the available balance to maintain the subscription. If there is not enough credit to be redeemed, you can contact our support service if you wish to receive additional information.

2.1 Audio and Video Conference service

You can subscribe to the Audio and Video Conference service with a question, you will need to create a new account to use the Esaal site or app by entering your phone number or personal account and then requiring your own password to use it

If you have provided your mobile number, or your personal account, we will verify your subscription by sending you a text message with a verification code. You will need to enter this code while creating your account, to complete the process.

After you create an account on the site or application, ESAAL you can book any session or audio-visual event with any experts in different fields.

2.Registration conditions

1.2 To access and use ESAAL site, you must be at least 18 years old (according to the Gregorian calendar) and have full legal capacity.

2.2 Anyone under the age of 18 (according to the Gregorian calendar) needs the consent of their parents or guardians to use and apply the Esaal site, and to send the parent or guardian's email address so that we can contact them for their consent, so parents or guardians must monitor the activities of the events. They should be responsible for the acts of minors for as long as they are under 18 years of age (according to the calendar). If it is discovered that the user who created the account on Esaal is under the legal age, we will suspend the account until we receive parental consent, and the user will request the special email address of the guardian. This is in line with the requirements of the laws protecting the privacy of minors on the Internet in any child-oriented website or application. If you suspect that your child is participating in any activities that collect personal information, and you have not received any e-mail messages to notify you or request your consent, do not hesitate to contact us by email

3.2 Using Essal, you understand and ensure that

you have the legal right and the ability to use the Service in accordance with the law of your country. If the minimum legal age for the use of the service is targeted and not restricted, it is 18 years in the Arab Republic of Egypt, as well as for the Arab countries, China, 16 years for the Netherlands, 14 years for Germany, Australia, South Korea, Spain, the United States, and 13 years for the rest of the world.

4.2 Use ESAAL at your own risk, and you agree not to post, upload, write, distribute, store, find, post in any way or cause it to be posted on the Site ESAAL either directly or indirectly through other sites:

5.2 Do anything that affects the operation or security of the site, or that causes inconvenience or disables any other users or employees.

6.2 Transfer your account (including the page or app you're running) to anyone without our prior written permission.

7.2 Apply any reverse engineering to the software used in the infrastructure and processes associated with the site or application.

8.2 "Breach of the privacy of other users" or collect any data and information about other users without their express consent, manually, or by using any software, mechanism (spider), hacker, site search, or restore application, Or the use of any other device or mechanism to penetrate the website, platform, restore index information processes and/or extract data.

9.2 Provide third-party personal or private information, including but not limited to family names, address, phone numbers, e-mail addresses and/or credit card numbers.

10.2 Propagating viruses, subversive data or other files that cause damage, malfunction, or vandalism.

11.2 Provide any content or links to content that is otherwise harmful to us or other users or liability in any way. (In our sole opinion).

12.2 Provide illegal content, defamation, or offensive broadcasts to any religious or moral group. Content, pornographic, obscene, inappropriate, harassing, threatening, infringing, violent, sensitive, fraudulent or otherwise objectionable in any way.

13.2 Providing content that constitutes, encourages or instructs an infringing crime, violates the rights of any party, or in any way causes legal liability or violates any domestic law.

14.2 Content can cause discomfort or irritation to others.

15.2 Providing content that is not owned by you personally without the legal permission of the legal owner of this content.

16.2 Provide content that impersonates any natural or legal person or in any way causes a false claim of subordination to that real or legal person, including ESAAL

17.2 Provides unwanted promotional materials, political campaigns, advertisements, contests, sweepstakes or offers.

18.2 We shall not assume any responsibility or endorsement of any content that is published, uploaded, enhanced, distributed, stored or created by users, in any way on the ESAAL website or through other web sites.

19.2 We are not responsible for any content that is published, stored or uploaded into interactive groups or pages (social pages) for you or any third party, or for any loss or damage resulting from it. Because we are not responsible for any errors, distortions, disdain, deletion, lying, pornography or insult that may occur while you use interactive pages (9). We also have no responsibility for any data, representations, or content that users provide on any public interactive page (social pages). Users should immediately inform us of the necessary actions in our judgment.

20.2 If a complaint appears about content published by a user or why it was published, sent, broadcast, distributed, stored, or created on a ESAAL site directly or through a third-party website, you agree to file your complaints only against the user, not against us.

21.2 Considering the limitations of server, device, and multi-use capacity by many people at the same time, you are responsible for not using the Site ESAAL in any way that would damage or exceed the capacity of our network servers or any networks connected to any of our servers. For example, doing anything that would impose disproportionate overhead on available infrastructure, bandwidth location, or ESAAL

3. Subscription payments

1.3 (Texting conversation service) the subscription is paid by:

1.1,3 If the participation is through a ESAAL site, the joint will be paid By the user's number of opium

2.1,3 If the application is involved, the customer will pay through the stores or the user's telephone number.

3.1,3 Pay to subscribe via Google Play Store

o Your Google account will be charged when the purchase subscription is confirmed and will be automatically renewed for other periods unless the automatic payment featureis turned off at least 24 hours before the end of the current period.

o The renewal fee will be charged 24 hours before the end of the current period.

o Subscriptions can be managed by the user and auto-renewal may be turned off by going to Settings on the device after signing up.

o Where applicable, any unused portion of a free trial period is delivered, if the user purchases a subscription before the end of the free trial period.

4.1,3 ITunes:

4.1,3 Payment for subscription via iTunes Store:

o App Store charges will be applied when the purchase subscription is confirmed and will be automatically renewed for other periods unless auto renewal is turned off at least 24 hours before the end of the current period.

o The renewal fee will be charged within 24 hours before the end of the current period.

o Subscriptions can be managed by the user and auto renewal may be turned off by going to Settings on the device after signing up.

2.3 Audio and Video Conference service the subscription is paid by:

• Credit Card


• Vodafone Cash

4. Audio and Video Conference Service Refund Policy:

1,4 Audio/Video session if canceled by the client more than twenty-four hours prior to their scheduled time, the client is entitled to a full refund

2,4 Audio/Video session if canceled by the client up to three hours before the session time, the client is entitled to 50% refund

3,4 Audio/Video session if canceled by the client within three hours before the session, the client isn’t entitled to any refund

4,4 The amounts refunded will be added to the client balance on Esaal Wallet and the client has the complete freedom to use these amounts in future bookings

5,4 If the customer wishes to reclaim the funds in cash, it will depend on the initial payment method used in paying for the session

1.4.5 If the session was paid for by Credit Card, the amounts will be refunded to the same credit card during a period from 5 to 10 business days

2.4.5 If the session was paid for through (FAWRY), the amounts paid can be refunded instantly from any Fawry outlet by sharing the refund code received through SMS

3.4.5 If the session was paid for through Vodafone Cash, no cash refund can be done and the amounts will be refunded only through Esaal wallet

5. Intellectual property

1.5 Please note that the contents of the site ESAAL, including but not limited to, the source code, software, specifications, images, tags, and audio files are protected under applicable copyright, trademark, and other proprietary laws. As a result, you are not allowed to create any derivative works or other modifications, without a prior written consent from ESAAL. You must not modify or copy the displayed copy in any way, and you may not use any illustrations, pictures, videos, audio sequences or any graphics that are separate from any text. If you print or download any material from our website www.esaal.me, you have violated these Terms of use, and you must immediately stop and destroy any copies of your materials.

2.5 Users of this site are bound to respect the intellectual property rights of others, and we may remove material that appears at our sole discretion as a violation of the intellectual property rights of others, and if you believe that material is copyrighted or posted on the site without permission, you should notify us and provide the following information:

3.5 A detailed description of the material that is said to be being infringed, with sufficient information to enable us to locate it, including the URL where the material is infringing.

4.5 You must provide a statement and documentation to prove that this material is from your private information.

5.5 Your name, mailing address, phone number, and email

6.5 When a user sends any content on the public interactive page that they own, by email or by any other means, ESAAL is permitted to use that content in any way. The user undertakes that this article is publishing valid and agrees to compensate ESAAL online if any third party takes any action against us regarding the content provided by the user.

6. Responsibility:

1.6 In compliance with responsibilities set forth in the Act that cannot be excluded, we and all our directors, employees, agents or contractors shall not be liable to you for any losses, damages, liabilities or claims, and costs (including without limitation of costs, legal fees, defense or settlement costs) In any way, whether direct or indirect, or as a result of access to www.esaal.me by you because you rely on information provided through Platform, Consultant, Content, other websites or other services, in any way, Whether by contract, damage (including negligence), law or otherwise. We are not responsible for any damage to any of the advisers, regardless of whether we have learned directly or have been informed through a representative of us about the possibility of loss or damage.

2.6 We are committed to actively seeking to provide www.esaal.me with all forms of logical care. Except as amended by law, we assume responsibility for the quality, accuracy, and intended purpose of the service. We do not offer any grant recipient that material on www.esaal.me or any of the functions in or on any server device will operate without interruption, delay, or will be error-free, virus-free, or work against any other software or other material.

3.6 We do not tolerate any results from using the ESAAL service.

7. Termination:

• We reserve the right to terminate your use of ESAAL immediately if you violate or have reasonable grounds to believe that you are likely to violate these Terms and conditions or conduct any behavior that we determine in our sole discretion is inadmissible.

8. Compensation

• You agree to compensate us, and/or any of our affiliates, officials, directors and employees directly against all claims, liability, and damages, costs and expenses, including legal fees, arising from any breach of these terms and conditions by you or any other obligations arising from your use of Esaal.

9. General conditions:

1.9 If any court or regulatory body determines that any provision of these terms and conditions is invalid or unenforceable, these provisions shall be severed and deleted from these terms and conditions and the remainder of these terms and conditions shall remain in full force.

2.9 These terms and conditions and the location of ESAAL are governed by the law of the United Arab Emirates. Disputes can be dealt with by the courts of the Emirates.

3.9 These terms and conditions apply to both ESAAL and its users. No other person shall be entitled to benefit under these terms and conditions.

10. Consultants:

1.10 Those who use the Platform as consultants in their field as specialists and have one or all of the following; Training, qualifications, experience, skills and degrees with a scientific background, and are qualified in their field. When you use any of the advisor services, you have the option to make an assessment from 1 to 5, and provide any feedback or feedback based on your experience with the person counselor required.

2.10 The evaluation of consultants on their terms of employment is based exclusively on the observations of users who reside in the consultants. We do not conduct any test to evaluate these specialists, but we check the qualifications and credentials. We urge you to independently verify personal backgrounds and to kill or qualify any expert before they receive service from him or her.

3.10 You must understand and understand only one of our consultants, who is our employees, who acts as our agent or representative, and/or in any way follow us. We do not recommend the consultant; We only provide the possibility of contacting the consultant, and we are in no way directly or indirectly involved in any interaction with any consultants in their services and specializations. We are not responsible for complying with or implementing any applicable agreement between you and any consultant, including any award agreement. You are solely responsible for any such agreement. If there is any dispute between you and an adviser in any way, you hereby exempt our organizations, employees, and agents from any claims or issues you may have against or relating to consultants.